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What should you do when your Fort Smith home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family members – against the various risks you may face, like burglary, fire, and flooding. Despite the fact that your home might be prepared, that doesn’t mean you are. Do you know what to do if your Fort Smith home alarm system goes off? The blasting of an alarm is likely to be jarring, confusing, and could provoke panic. Your best choice is to stay composed and adhere to these simple tips.

Actions to Take If Your Home Alarm System In Fort Smith Goes Off

You never want to be in this predicament, but it’s also the reason why you ordered a home alarm system originally. You’re roused in the wee hours of the morning with the telltale sounding of an alarm after a home security component has been triggered. Now what are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is racing. But staying calm is the optimal way to appraise what is happening. Avoid the temptation of trying to manage the emergency yourself instead allow your monitoring staff and first responders to perform their job.
  2. Protect your loved ones. Your main focus should be your family and getting them out of danger. In the event of a break-in, this might include going to a designated secure area as far from points of entry as possible. The trespasser was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra careful. If there’s smoke or flames, please exit your residence without delay.
  3. Remember your cell phone. The vast majority of individuals keep their cell phones with them all the time these days, but you might forget to take it during a crisis. You’ll want to have it. You’ll have the opportunity to keep in contact with your monitoring professionals and obtain updates through your home security app.

Collaborate With Your 24/7 Monitoring Team

Any time your home alarm system in Fort Smith goes off, your 24-hour monitoring professionals will instantly act. The first move is to verify your alarm, and that involves getting in contact with you. The procedure they adhere to depends on the type of emergency. To illustrate, if the emergency is due to a medical situation, a single attempt will be made to reach you before assistance is sent out. If you’re dealing with a break-in - the most frequent sort of event - a monitoring specialist will follow these steps to get in touch with you:

  • An effort will be made to communicate with you using the central command panel. You will usually be requested to provide a passcode.
  • If that effort doesn’t result in an answer, a call is made to your principal contact number.
  • A secondary number or your primary contact person is tried next.
  • If there is still no answer, local police are sent.
  • Your monitoring agents will attempt to reach you again after emergency personnel are contacted.

If you're not in a situation where you can converse with monitoring staff, that’s OK. Assistance will still be dispatched even when you're not available to confirm the emergency.

Get protection for any emergency with a Vivint home alarm system in Fort Smith

Get prepared for any emergency with a state-of-the-art home alarm system in Fort Smith from Vivint. Dial (479) 370-4503 to begin the customization of your property’s defense today.